A Private Hospital Provides Safe and Secure Record Access
A Private Hospital in the UK.
The client needed a secure software solution that would provide patients access to their evaluation and appointment information, test results, care plans and subscriptions, and online resources.
During the EndPoint Modeling Workshop, we were able to identify the key features of the proposed app, take inputs from the stakeholders, review the project goals and design an app that would allow patients access to the information they needed in real-time, thus reducing pressure on front office staff.
The delivered App successfully met its design criteria, allowing clients to gain instant access to their own medical information, review test results and recommendations, as well as schedule new appointments.
Of Patients Who Completed the Survey Rated the Experience at 4/5 Stars
Reduction in Front Office Staff Workload