A Large Food Retailer Keeps Customers Coming Back with an E-Commerce App

A National Specialty Foods Retailer with Over 60 Million in Annual Revenue.

Business challenges

The client wanted to offer their customers a mobile app to purchase merchandise, with the ability to customize orders for gifts, access past orders, and be notified of discounted items and special offers.

EPM Workshop

During an Endpoint Modeling Workshop, we were able to speak to all of the stakeholders, understand the vision and the design elements, and create a prototype that satisfied the client’s vision.

Business Results

The company was able to effectively deploy the solution and increase sales through notifications and personalized messaging.

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Client Satisfaction with the Delivered Solution

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Growth in Online Revenue in the First Year

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Customer App Satisfaction in Those Who Completed the Survey

EndPoint Modeling projects are contractually guaranteed to be delivered on-spec, on-time, and on-budget.