A National Bank Increases Their Tech Portfolio By Offering Mobile Banking Functionality

A national bank with over 5 million customers.

Business challenges

The client needed a fast, safe and secure mobile application to offer banking functionality to their customers. They wanted an easy UI/UX, clean and simple navigation, and a consistent representation of their corporate aesthetic.

EPM Workshop

Using the EndPoint Modeling Process, we were able to identify the key features of the proposed app, take inputs from the stakeholders, and design a security-conscious system that offered a high level of functionality to the bank’s customers.

Business Results

The bank launched the application and enjoyed higher-than-expected usage, with an increase in reputation and higher levels of customer satisfaction.

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Client Satisfaction with the Delivered Solution

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Higher Usage Than Anticipated in the First Year

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Increase in Overall Banking Customer Satisfaction

EndPoint Modeling projects are contractually guaranteed to be delivered on-spec, on-time, and on-budget.